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JCPenney

 

Service, security, quality....JCPenney dedicates itself to satisfying the needs and expectations of it's customers.
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JCPenneys Promise of Satisfaction:
We promise to serve the public, as nearly as we can, to its complete satisfaction. If, for any reason, you are not completely satisfied with a purchase, you can return it to any JCPenney store.
We promise to make an exchange, issue a refund or credit on any purchase with a receipt.
We promise to make an exchange, issue a JCPenney Gift Card or JCPenney credit on any purchase without a receipt.
We promise to be fair and reasonable with each customer on any complaint or adjustment, always considerate of the customer's point of view.
 

JCPenney

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